Get Help - mWire

Step 1 of 7

Let's start with your name

This helps us personalize your support experience.

First Name *

Last Name *

Press Enter to continue

Step 2 of 7

Are you an mWire user?

Let us know if you have an mWire account.

Yes, I have an mWire account

No, I'm interested in learning more

Almost there

How can we help you?

Provide your email and tell us what you'd like to know about mWire.

Email Address *

Please enter a valid email address

Your Message *

Step 3 of 7

What email did you use for mWire?

Enter the email address you used to sign up or sign in to mWire.

Email Address *

Please enter a valid email address

Step 4 of 7

How do you access mWire?

Select the method you use to sign in to your account.

Typing my email

Using Google federated login

Step 5 of 7

How did you come to mWire?

Let us know how you discovered our platform.

I'm using mWire directly

I was referred to mWire from someone/somewhere

Step 6 of 7

What do you need help with?

Select the type of inquiry that best describes your issue.

Login or account access help

Moving funds out of my mWire wallet

Help topping up (funding) my mWire wallet

Help finding my private keys

Other

Tell us more about your funding issue *

My debit card was declined

The payment provider gave me an error

Other

Did you already contact your card issuing bank and tell them to approve the transaction? *

Yes

No

Step 7 of 7

Describe your issue

Please provide as much detail as possible so we can help you effectively.

Issue Description *

Request Submitted!

Thank you for reaching out. Our support team will review your request and get back to you as soon as possible.

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